Privacy policy

 

Privacy Policy of the NeoCouture Store

1. General information

1.1. The Privacy Policy contains the principles of processing personal data by the NeoCouture online store, available at: https://neocouture.com, operated under the Shopify license.

1.2. The administrator of personal data is the owner of the store:
C77 Spółka z ograniczoną odpowiedzialnością with its registered office in Bielsko Biała 43-300 Grażyńskiego 66, NIP: 5472215176, REGON: 384619615 KRS: 0000808676
e-mail address: shop@natashapavluchenko.com

1.3. Personal data are in accordance with the provisions of the European Parliament and of the Council (EU) 2016/679 (GDPR) and the Personal Data Protection Act of 10 May 2018.

2. Scope of functional data

2.1. As part of the operation of the NeoCouture store, personal data is monitored:

name and surname,

e-mail address,

phone number,

delivery address,

invoice data (company name, tax identification number),

information about placed orders,

technical data (IP address, device, browser, time of stay).

2.2. Data is collected, but its use is necessary for the provision of services.

3. Purposes and basis of data processing

Personal medical data are used for the purpose of:

fulfilling orders (Article 6, paragraph 1, letter b of the GDPR),

paying invoices and settlements (Article 6, paragraph 1, letter c of the GDPR),

requesting inquiries and contacting the user (Article 6, paragraph 1, letter f of the GDPR),

conducting marketing activities (based on consent - Article 6, paragraph 1, letter a of the GDPR),

analyzing website traffic and optimizing the store's operation (Article 6, paragraph 1, letter f of the GDPR).

4. Transferring personal data

4.1. Personal data may be shared with:

Shopify Inc. - seller of the store platform (Canada - compliance ensured by the European Commission),

payment operator Przelewy24 - used by PayPro S.A. with its registered office in Poznań (ul. Kanclerska 15, 60-327 Poznań, KRS: 0000347935),

courier companies and carriers fulfilling orders,

external providers of executive and marketing services,

accounting offices and law firms regarding legal and accounting services.

4.2. Shopify may transfer data outside the EEA, but apply safeguards in accordance with the GDPR (e.g. Standard Contract Clauses).

5. Przelewy24 Payments

5.1. The NeoCouture store uses online payments supporting the Przelewy24 service.

5.2. The data necessary to make payments are operated by:
PayPro SA, ul. Kanclerska 15, 60-327 Poznań, KRS: 0000347935.
Przelewy24's privacy policy is available at:
https://www.przelewy24.pl/polityka-prywatnosci

6. Data storage period

Data is used:

for the period of order fulfillment and for the time required by law (e.g. tax - 5 years),

until consent is given to processing (in the scope of marketing),

until the suspension of the contract expires.

7. Rights of the person who has been assessed

Each customer has the right to:

access their data,

correct it,

delete it ("the right to be forgotten"),

limit processing,

request data for another administrator,

object to processing,

withdraw consent (in the justification of data processed on its basis),

file complaints with the President of the Personal Data Protection Office.

8. Cookies and analytical tools

8.1. The store uses cookies for the following purposes:

Internet operation,

user behavior analysis (Google Analytics, Shopify Analytics),

Conducting activities.

8.2. The user can use cookies using configuration settings on the Internet.

9. Security

The administrator uses administrative and technical controls of personal data using GDPR, including SSL certificates, two-factor authentication, data encryption.

10. Changes to the Privacy Policy

The NeoCouture store has the right to change the Privacy Policy. The current version of the document will always be available on the website: https://neocouture.com

11. Contact

In matters related to the protection of personal data, please contact:
shop@natashapavluchenko.com